I called Fawcett Plumbing at 4:45 pm on Thursday, 25th September as my Mum and Dad had no hot water. Gordon arrived Friday, 26th September at 8:00 am on the dot. I could not believe the promptness, the professionalism and a very reasonable price as an added bonus. Gordon was lovely and very kind to my elderly parents. I would not hesitate to use Fawcett Plumbing again. Thank you.